Contact us Book orders:
Once you have placed an order you will be sent an email confirming receipt of your order.
Please then allow between 10 and 30 days for delivery of your order from date of shipping. An email confirming shipping details and your tracking number (for DPD in the UK, DHL Express elsewhere) will be sent once your order has been shipped.

This website (the ‘Site’) is provided by Bookmark Content Ltd. By accessing, browsing or otherwise using this Site you agree to these Terms and Conditions. You should read these Terms and Conditions carefully and should check them for any changes on return visits to the Site. Your continued use of the Site following any changes to the Terms and Conditions indicates that you accept any changes.

If you have any questions concerning these Terms and Conditions or the Site please write to Bookmark Content Ltd by e-mail using the following address: [email protected]. All rights not expressly granted in these terms and conditions are expressly reserved by Bookmark Content Ltd.

2022 Christmas & New Year closure
Please note that Bookmark’s office is closed from Friday 23rd December 2022 until Tuesday 3rd January 2023
Orders placed until Monday 12th December 2022 will be posted before our office closes
Orders placed after Monday 12th December will be posted in early-January 2023

1. Ownership and Use of the Site

Copyright ©Bookmark Content Ltd. The copyright and all other intellectual property rights on the Site and all content displayed on or accessible from the Site (“Content”) is owned by or licensed to Bookmark Content Ltd. and protected by the UK copyright laws, international copyright treaties and all other applicable copyright and intellectual property laws.

You are granted a limited, personal, non-exclusive, non-transferable, revocable licence to access, browse and use the Site and the Content only (i) for your own personal and non-commercial use and otherwise. We may revoke your right to use this Site at any time in our sole discretion.

You may not access, copy, download, rip, distribute, modify, republish, broadcast, embed into any other site, communicate to the public, or otherwise use, deal with or exploit any part of the Site or Content without the prior written consent of Bookmark Content Ltd. except as expressly permitted by these Terms and Conditions.

You must use the Site and Content only for lawful purposes and in a way which does not infringe the rights of anyone else or restrict or inhibit anyone else’s use and enjoyment of the Site and Content. You agree that you will not remove or modify any copyright, other proprietary notices or trade marks which appear on the Site or the Content.

2. Liability for Content

Bookmark Content Ltd. tries to ensure that the Content is correct but accepts no liability for any errors or omissions. The Content should not be relied on and Bookmark Content Ltd. accepts no liability for such reliance.

3. Exclusion of Warranties

To the fullest extent permitted by applicable law Bookmark Content Ltd. excludes all warranties, representations or understandings whatsoever (whether express or implied) in relation to the Site and the Content, specifically including but not limited to, any warranty or representation that the Site and the Content are free from computer viruses, errors and omissions and do not infringe any third parties’ rights.

4. Trade marks

Bookmark Content Ltd. owns the rights in and to the www.patekphilippebiography.com domain name. Other trade marks, products, services and company names mentioned on the Site or in Content may be trademarks of their respective owners or licensors and the rights in such marks are reserved to their respective owners or licensors.

5. Links

By virtue of hypertext or other computer links you may be able to access other website pages on the Internet which are not part of Bookmark Content’s Site content. Bookmark Content is not responsible for nor assumes any liability for the contents of other sites which are linked to Bookmark Content’s Site. Bookmark Content shall have no liability in respect of material linked to Bookmark Content’s Site which may be misleading, inaccurate, defamatory, threatening or obscene or otherwise not in accordance with applicable regulations as may be from time to time in force. The provision by Bookmark Content of a link to another site does not constitute authorisation by Bookmark Content to you to access materials held at that location, nor is it evidence of any endorsement by Bookmark Content of the material held there. You acknowledge and agree that you access such third party sites, services, products or content at your own risk and are wholly responsible for making your own independent judgment regarding your use or interaction with the same. We recommend you read the privacy and terms of use policies of each third party’s site that you access.

For your own personal, non-commercial purposes, you may establish a link to our Site or any of the Content, provided that in doing so you do not damage or take advantage of our reputation or act illegally. In linking to our Site you must not imply that there is any association, approval or endorsement on the part of Bookmark Content Ltd. where none exists. The Site must not be framed on any other site. Bookmark Content reserves the right to withdraw linking permission without notice.

6. Use of Your Personal Data

The collection and use of personal information is governed by our Privacy Policy.

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable. In the case, at our discretion, we may amend that provision in such reasonable manner as achieves the intention of the parties without illegality.

7. Further Assurances

You agree that you will do any and all acts and things, and execute any and all documents, that we may reasonably request in order to carry out the intended provisions of these Terms and Conditions.

8. Privacy Policy

8.1 Introduction

Bookmark Content is committed to safeguarding your privacy. We believe that the best way to protect the privacy of users of www.patekphilippebiography.com (the ‘Site’) is to tell you what information we gather and ensure that you understand and consent to Bookmark Content’s uses of information you provide. We may occasionally modify the Privacy Policy and will post the revised Privacy Policy on this page so that you are always aware of what information we collect, how we use it and under what circumstances we use or disclose it. We may let you know via the homepage when this happens but you should check the policy frequently to read the latest Privacy Policy.

Please note that the Site (www.patekphilippebiography.com) may contain links to and from other sites. We are not responsible for the privacy practices or the content of other sites whether or not we provide you with a link from this Site to such third party sites. The information practices of those other sites are not covered by this Privacy Policy. We set out below answers to frequently asked questions regarding Bookmark Content’s Privacy Policy.

8.2 What information do we collect? How do we use it?

When you visit certain parts of the Site and/or contact us, we may ask you for certain information such as contact information and your email address. This information is stored in our database. Subject to the uses of this information to which you have consented, the database enables Bookmark Content to provide you with information you request from us. We may also use your personal information to track activity on the Site. We do this in order to serve you better as we understand how you and other visitors use the Site. When we collect personal information we make an effort to include a link to this Privacy Policy on that page.

We will only use your information for the purposes set out below if you have indicated that you wish us to use your information in this way when submitting the information. Additionally, if at any time you wish us to stop using your information for any or all of the below purposes, please let us know by contacting us at [email protected]

We will stop the use of your information for such purposes as soon as it is reasonably possible to do so. From time to time we would like to use the information you supply to us for:

  • responding to feedback
  • informing you about new content on the Site

We also use technology which allows us to track visitors to the Site (see 8. Cookies) so that we can understand how you and other visitors use it.

8.3 Security

We are committed to using our best efforts to maintaining the security of your personal information. Although we use our best efforts to protect the security of your personal information and our system, due to the inherent open nature of the Internet, no transmission via the Internet can be guaranteed to be 100% secure. As a result of this and other factors beyond our control, we cannot guarantee the security of the information that you transmit to or through our Site. Therefore, you assume that risk by using the Site.

8.4 Notice to minors

This Site is intended for use by adults. If you are under 16 please do not send us any personal information including your email details. If you would like to contact us please do so through a parent or legal guardian (ask them to email us on your behalf). If you are a parent or legal guardian of a child who has submitted us with personal information, please let us know by contacting us at [email protected]. We will delete such personally identifiable information from our database as soon as possible following our receipt of any such notice.

8.5 Access to your information

Where required under local law, we will, upon request and payment of any fee stipulated by local law, provide you with all the information we hold about you and which we are obliged to disclose to you. In making this request, please contact [email protected] and specify that you require disclosure of your personal information.

8.6 Do we share the information we receive?

Bookmark Content will not share any personal information that is provided on the site except for the purpose of processing any orders you place.

8.7 Are there any security issues?

We take the security of your data seriously. Therefore, once we receive your transmission, we make our best efforts to ensure its security on our systems.

It is our policy to virus check documents and files before they are posted on this Site. However, we cannot guarantee that documents or files downloaded from this Site will be free from viruses and we do not accept any responsibility for any damage or loss caused by any virus. Accordingly, for your own protection, you must use virus-checking software when using this Site. You must not post or provide to us via this Site, any document or file which you believe may contain a virus. You must virus check any document or file which you intend to post or provide to us via this Site.

Unfortunately no data transmission or security program can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. You remain responsible for the security of your computer at all times.

8.8 Cookies

8.8.1 What about ‘cookies’?

‘Cookies’ are small pieces of information that are stored by your browser on your computer’s hard-drive. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that (see how to enable and disable your browser cookies under ‘Managing Cookies’). There are two types of cookie that we use during your visit to www.patekphilippebiography.com:
Session cookies to keep track of the pages you visit on the Site and to tell us whether you have visited the Site previously so that, in order to serve you better, we understand how you and other visitors use the Site.

Web analytics cookies: these cookies are delivered to and managed by Google Inc. They are logged on your first visit and are re-validated during each visit to our Site to allow us to generate web statistics on Site usage. This information enables us to improve your experience on our website. Google uses first party cookies, meaning that they cannot be used by any other site. Using Google analytics enables us to improve the service we provide to you. Please note: these cookies do NOT contain any personal data and are only used by Bookmark for analytic purposes to improve the service we provide to you on this site.

By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. We have sought to set up our Site so as to notify you before a cookie is used. However, if you choose to reject all cookies, you may be unable to use parts of the Site.

8.8.2 Managing Cookies

There are various levels of cookie enablement and disablement in the browser you are using. Below you will find instruction on how to manage your browser cookie settings. Blocking cookies may prevent some website pages from displaying correctly.

Microsoft Internet Explorer 6.0, 7.0, 9.0 10.0, 11.0

  1. Click on ‘Tools’ in your browser menu and select ‘Internet Options’.
  2. Click the ‘Privacy’ tab.
  3. Under ‘Settings’ move the slider to the top to block all cookies or the bottom to allow all cookies.
  4. Click ‘OK’.

Google Chrome

  1. Click the wrench icon on the browser toolbar.
  2. Select ‘Settings’.
  3. Click ‘Show advanced settings’.
  4. Go to the “Privacy” section, click the ‘Content settings’ button.
  5. To enable cookies look in the “cookies” section and make sure ‘Allow local data to be set’ is selected. This will allow first-party and third-party cookies. If you only want to accept first-party cookies, select the ‘Block all third-party cookies without exception’.
  6. To block all cookies, look in the “cookies” section and select ‘Block sites from setting any data’. This will also prevent most sites that require you to sign in from working. To block third-party cookies, select the ‘Block third-party cookies and site data’. Even if you have a site added to your exceptions list and allowed its cookies, the site’s third-party cookies will not be accepted.

Mozilla Firefox

  1. In the browser menu and select ‘Options’.
  2. Select the Privacy panel.
  3. Set ‘Firefox will:’ to ‘Use custom setting for history’.
  4. To accept cookies check all boxes, uncheck to disable them.

Opera

  1. In Opera select ‘Quick Preferences’.
  2. To enable cookies check ‘Enable Cookies’.
  3. To disable cookies uncheck ‘Enable Cookies’.

Safari

  1. Choose ‘Safari’ in the browser menu and select the ‘Preferences’ option.
  2. Click ‘Security’.
  3. To enable and disable cookies look in the ‘Accept cookies’ section and choose how you want Safari to handle cookies.

To find further information search for cookies in your browser ‘help’ in your browser menu or visit aboutcookies.org.

8.9 Your Consent

You represent and warrant that all information you provide to us shall be truthful and accurate. By using the Site and submitting information, you consent to: the collection and use of your personal information by us as described above.

8.10 Accuracy of Your Personal Information

We aim to keep our information about you as accurate as possible. If you would like to review or change the information you have supplied us with, please contact us as set out below.

8.11 Online data

This general Privacy Policy only applies to the collection of data online and not to offline information. This Privacy Policy may be amended or superseded by a specific privacy policy for the collection and use of other data. Where this Privacy Policy is amended or superseded for the collection and use of other data Bookmark Content will draw that amended privacy policy to your attention.

8.12 Further Information

If you have any requests or questions regarding this Privacy Policy please write to Bookmark Content by e-mail using the following address: [email protected]

9. Governing Law & Disputes

You irrevocably agree that the courts of the United Kingdom, shall have exclusive jurisdiction to resolve any controversy or claim of whatever nature arising out of or relating to the Terms and Conditions, the Site or the Content and that UK law shall govern such controversy or claim. You are responsible for compliance with any applicable laws of the country from which you are accessing this site.

General Terms and Conditions of Sale on patekphilippebiography.com

 1. Introduction

1.1        These General Terms and Conditions of Sale (“Terms”) on patekphilippebiography.com (the “Site”) govern how we BOOKMARK CONTENT, a limited company registered in England and Wales with registered office at 83 Clerkenwell Road, London EC1R 5AR, United Kingdom (registration no. 1953563) (“we”, “us” or “our”) supply books listed on the Site (“Books”) to you, any natural or legal person making a purchase on the Site.

1.2        Please read these Terms carefully and make sure that you understand them, before ordering any Books from our Site. Please note that by ordering any of our Books, you agree to be bound by these Terms and the other documents expressly referred to in them.

2. Restrictions on orders

2.1        Any company, entity or any other similar structure whose business operates in the regular book trade is prohibited from placing orders for or otherwise purchasing Books.

2.2        Any person who places an order in his/her private capacity on the Site confirms that he/she is the age of 18 or above and has the legal capacity or, in the absence thereof, the parental authorization enabling him/her to legally enter into the Contract.

2.3        Any person who places an order in a business or commercial capacity on the Site confirms that he/she has the authorization from the company, entity or any other similar structure he/she is purporting to act for, to enter into the Contract in its name. In order to settle a possible dispute, we reserve the right to contact the person who placed the order and will be entitled, but without limitation to our other rights and remedies, to require that the concerned person settles payment and is otherwise responsible for all orders placed by them.

2.4        You have sole responsibility for ensuring that any order that you place and the delivery of any Books under a Contract does not contravene any laws, regulations or third party rights in the territory to which the Books are to be delivered.

3. Acceptance of orders

3.1        All orders are accepted by us when we email you to accept it, at which point a contract will come into existence between you and us (a “Contract”).

3.2        If we are unable to accept your order, we will inform you of this and will not charge you for the order. This might be because a Book is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the Book or because we are unable to meet a delivery deadline.

3.3       Please also see further terms and conditions at patek.com

4. Our Books

4.1        The images of the Books on our Site are for illustrative purposes only. Although we have made every effort to display the colours and dimensions and describe the Books accurately, we cannot guarantee that they are exact. Your Book may vary slightly from those images and descriptions.

4.2        The Products are supplied for private, domestic use only, and not for any commercial or business purposes.

5. Delivery

5.1        Books will be delivered to you as soon as possible upon receipt of payment. Please allow at least 30 working days for delivery from the date on which we accept your order.

5.2        If no one is available at your address to take delivery and the Books cannot be posted through your letterbox, the courier has been instructed to leave you a note informing you of how to rearrange delivery or collect the products from a local depot.

5.3        If you do not collect the Books from the courier as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from the courier and once we have been informed of the failed delivery we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the Contract and charge you reasonable compensation for the net costs we will incur as a result.

5.4        Ordered Books will be your responsibility from the time we deliver them to the address you gave us. You will own Books that we have delivered once we have received payment in full.

5.5        We are under a legal duty to supply products that are in conformity with this Contract.

6. Your rights to cancel a Contract

6.1        You have a right to cancel a Contract during the period beginning on the date our email accepting your order and ending 14 days after the day following delivery of the Books to you. This means that during that period if you change your mind or for any other reason you decide you do not want to keep a Book, you can notify us of your decision to cancel the Contract and receive a refund.

6.2        To cancel a Contract, you may contact us:

6.2.1       by sending an e-mail to [email protected], in your own words or using the model cancellation form set out at the bottom of this page;

6.2.2       by sending a letter to our address at the end of these Terms, in your own words or using the model cancellation form set out at the bottom of this page;

6.2.3       by calling our Customer Services telephone line on +44 2077342303.

6.3        You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date and time we receive the e-mail or the date on which we receive the letter. If you call us to notify us of your cancellation, then your cancellation is effective from the time you communicate such cancellation to us.

6.4        If the Books were delivered to you and you cancel the Contract:

6.4.1       you must return the Books to us as soon as reasonably practicable;

6.4.2       unless the Books are faulty or not as described, you will be responsible for the cost of returning the Books to us;

6.4.3       you have a legal obligation to keep the Books in your possession and to take reasonable care of them while they are in your possession.

7. Refunds

7.1        If you cancel a Contract in accordance with these Terms and are entitled to a refund, we will usually refund the price you paid and we received from you using the same method originally used by you to pay for your purchase unless you have expressly agreed otherwise.

7.2        We will process the refund due to you as soon as possible and, in any event, within 14 days of the day we receive the returned Books or, if earlier, the day on which you provide us with evidence that you have sent the Books back to us.

8. Payment

8.1        Price

8.1.1       The price of each Book is listed next to it on our Site.

8.1.2       Prices are stipulated in Swiss Francs, inclusive of all taxes applicable in the United Kingdom.

8.1.3       Book orders are not free of delivery charge worldwide. The costs of delivery will be as displayed to you on our Site. You or the order recipient will have to bear any customs duties and tax that arise from sending the Books to any country where they are to be delivered.

8.2        Invoicing

8.2.1       Where we elect, or are required by applicable law, to issue or make available an invoice, we reserve the right to issue or make available electronic invoices and you agree to such form of invoicing.

8.3        Methods of payment

8.3.1       Payment for the Books and all applicable delivery charges and tax is in advance. We only accept the following methods of payment:

  • Visa
  • American Express
  • MasterCard
  • Paypal

8.4        Payment currency

8.4.1       The orders are charged in the Swiss Franc currency. You should confirm your payment card provider’s policy for exchange rates and additional fees they may charge for your purchase.

9. Protection of Personal data

Please refer to our Privacy policy & website terms and conditions, which set out how we use your personal information. It includes that we will use the personal information you provide to us to supply the Books to you and to process your payment.

10. Liability

10.1     We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this Contract but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

10.2     We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Books including the right to receive Books which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; and for defective Books.

10.3     We have made all the necessary arrangements to ensure the security of your payments by credit or debit card with our partner Stripe (http://www.stripe.com/gb). However, we do not have any access to your payment card details and we are not liable for any damage or loss caused by your use of this payment facility. In particular, you recognize that we will not be liable for loss caused to you as a result of transmission errors, impersonation, forgery, hacking or deciphering by unauthorized persons or authorities (UK or foreign), in particular if your computer equipment, your Internet access or your credit card are not sufficiently secure to protect you against potential risks when you make online purchases. Use of Stripe’s payment processing system is subject to Stripe’s terms and conditions.

11. Trademark and copyright

Please refer to our Privacy policy & website terms and conditions, which rules apply.

12. Amendments to these terms

We reserve the right to make changes to these terms at any time. You, and any Contract between us, will be subject to the version of these Terms in force at the time you have placed any order on our Site.

13. Events beyond our reasonable control

We will not be responsible for any delay or failure to perform or comply with our obligations under these Terms if the delay or failure arises from any cause which is beyond our reasonable control.

14. Severance

Each provision of these terms shall be construed separately and independently of each other. If any provision is deemed invalid, void or otherwise unenforceable, that provision shall be deemed severable from and not affect the enforceability of any of the other provisions of these terms.

15. Assignment

We may transfer our rights and obligations under these Terms to another organisation or appoint other organisations to perform our obligations.

16. Third party rights

This Contract is between you and us. No other person shall have any rights to enforce any of its terms.

17. Governing law and jurisdiction
These Terms and all orders of Books available from our Site are governed by English law. You irrevocably agree that the courts of England and Wales shall have non-exclusive jurisdiction to resolve any controversy or claim of whatever nature arising out of or relating to these Terms or a Contract.

18. Contact us

If you have any complaints or questions regarding these Terms, the Privacy policy & website terms and conditions, you can contact us at:

Bookmark Content Ltd.
Rose Court
2 Southwark Bridge
LONDON
SE1 9HS
UNITED KINGDOM

Contact e-mail: [email protected]

Tel.: +44 2077342303

VAT number: GB 752228637

2022 BOOKMARK CONTENT – LEGAL NOTICES

 

CANCELLATION FORM:
(Complete and return this form only if you wish to withdraw from the contract)

To:
From:

I hereby give notice that I cancel my contract of sale of the following goods,

Order number:
Ordered/received[*] on:
Name of consumer(s):
Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper)

Date:

[*] delete as appropriate

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